Cancellation policy

 

A Roast28 subscription gives you access to free delivery of the finest fresh-roasted, sustainable, specialty coffee from around the globe. You’ll receive 12 oz. bags of your selected coffee(s) in the quantity and frequency that best suits your needs. Choose between single or multiple roasts, and adjust your preferences anytime through your profile portal. Along with exceptional coffee, your subscription includes exclusive promotions, savings, and giveaways at no extra cost.

Cancellation Policy

You can modify, pause, or cancel your order after receiving your 2nd delivery. The first 2 shipments are non-refundable due to the significant savings offered. Your payment information is securely stored, and we only charge for one delivery at a time. You’ll always receive a confirmation email, allowing you to manage your subscription orders.

We’re thrilled to have you as part of the Roast28 community. While we hope you enjoy your coffee and the ease of home delivery, we understand that circumstances may change. If you need to make adjustments, rest assured you won’t be charged for undelivered items. We kindly ask for your feedback so we can continue to improve our products and services.

Thank you for choosing Roast28!